Privacy Policy
This policy explains what information the MogU Creator Portal collects, why we use it, and the choices available to creators.
Effective and last updated: July 23, 2026
1. Scope and operator
This Privacy Policy applies to the MogU Creator Portal and the related MogU creator program (together, the “Portal”). The Portal is operated by Azim Qudrat. In this policy, “MogU,” “we,” “us,” and “our” refer to Azim Qudrat as operator of the MogU creator program.
The Portal is intended for approved or prospective creators and is not directed to consumers purchasing MogU products.
2. Information we collect
Information from Discord
When you sign in with Discord, we receive the Discord user ID, username, display name, and avatar that you authorize Discord to share. We do not request access to your private Discord messages.
Connected social-account information
When you connect or submit a TikTok or Instagram account, we may collect the platform, username, platform-specific account ID, profile image, public profile details, connection status, and verification information. Verification information may include a physical video you choose to record with a second device showing your username, on-screen audience analytics, and your hand navigating the relevant platform. Do not include private messages, passwords, access codes, or unrelated personal information in a verification recording. If you authorize an official platform connection, we also receive the permissions you granted and access credentials used to maintain that connection.
Content and performance information
We may collect identifiers and metadata for submitted posts, including captions, links, publication dates, thumbnails, and public or authorized performance metrics such as views, likes, comments, shares, reach, and watch-time information. Instagram audience insights are available only for eligible Professional accounts. TikTok and Instagram audience-demographic eligibility may be reviewed manually using information you choose to provide.
Payment and program information
We collect the payout destination you provide, such as a USDC wallet address, bank-account information, PayPal identifier, or Cash App Cashtag. We also maintain earning tier, approval, campaign, payment-status, and fraud-review records.
Technical information
Our hosting and service providers may process IP address, browser and device information, request timestamps, security events, and similar logs. The Portal also uses a necessary session cookie and may store interface preferences in your browser.
3. How we use information
- Authenticate creators and secure the Portal.
- Verify that a creator controls a submitted social account.
- Import eligible posts and synchronize authorized performance metrics.
- Review audience eligibility, assign program tiers, and administer campaigns.
- Calculate, review, and deliver creator earnings and leaderboard awards.
- Detect duplicate accounts, manipulated engagement, fraud, abuse, or violations of program rules.
- Provide support, communicate operational notices, and improve the Portal.
- Comply with legal, accounting, tax, security, and platform obligations.
Where applicable law requires a legal basis, we process information to perform our creator-program agreement, with your consent, to comply with law, and for legitimate interests such as security, payment administration, and program integrity.
4. How we share information
We do not sell creator personal information. We may share or disclose information in the following circumstances:
- Infrastructure providers. Cloudflare hosts the Portal and Supabase provides database infrastructure.
- Connected platforms. Discord, TikTok, Instagram, and their affiliates process information when you use their login or API services under their own policies.
- Program operations. Authorized MogU team members may review account, content, demographic, earnings, and payout information. Operational notices may be sent to restricted MogU Discord channels.
- Payment providers. Information needed to complete a payout may be provided to the selected financial or payment service.
- Legal and safety. We may disclose information when reasonably necessary to comply with law, enforce program rules, protect rights and safety, or investigate fraud or abuse.
- Business changes. Information may transfer as part of a merger, financing, acquisition, reorganization, or sale of program assets, subject to appropriate protections.
5. Social-platform authorization
Official TikTok and Instagram connections require your express authorization. We request only the permissions shown during the platform authorization flow. Access and refresh credentials are intended to be stored server-side and used only for the connected creator-program features.
You can revoke a platform authorization through the relevant platform and can remove a connected account through the Portal. Revocation stops future authorized synchronization. We may retain previously collected campaign and payment records when needed for accounting, disputes, fraud prevention, or legal compliance.
6. Retention
We retain profile and connection information while your Portal account or creator relationship remains active. Platform credentials are retained until you disconnect, revoke access, the credentials expire, or they are no longer needed. Submission, approval, metric, payment, fraud-prevention, and transaction records may be retained for the period reasonably necessary to administer campaigns, resolve disputes, and meet legal, tax, and accounting obligations.
Audience-verification recordings are kept in private storage while a review is pending and for as long as reasonably necessary to document eligibility, resolve disputes, and prevent fraud. Removing the connected social account removes its verification recording from active storage. If an upload is still in progress when the account is removed, its signed and resumable upload credentials may remain technically usable for up to 26 hours; MogU keeps a private deletion record and retries removal after that window.
Deletion from active systems may not immediately remove information from security backups. Backups are isolated and removed according to normal retention cycles.
7. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or information about our processing, and to withdraw consent where processing is based on consent.
You may remove individual social accounts and payout methods from Settings. To request deletion of the entire creator profile or exercise another privacy right, follow the instructions on our Support and data requests page. We may verify your request through the Discord identity associated with the Portal.
8. Security and international processing
We use reasonable administrative and technical measures designed to protect creator information, including authenticated server-side access and restricted database permissions. No online service can guarantee absolute security.
Our providers and team members may process information in countries other than your own. Where required, we use appropriate protections for international transfers.
9. Younger creators
The Portal is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Creators must also meet the minimum-age requirements of every social platform they connect.
If you are under the age of legal majority where you live, you may participate only with the permission and supervision of a parent or legal guardian and with any consent required by applicable law. A parent or guardian may contact us to review or request deletion of a younger creator’s information.
10. Changes and contact
We may update this policy as the Portal, platform requirements, or applicable laws change. We will post the updated date and provide additional notice when a material change requires it.
Questions or privacy requests can be emailed to support@getmogu.app or submitted through the official MogU creator-program Discord support channel. Additional instructions are available on the Support page.